Payment and dispatch

Payment and dispatch

Please note that the choice of parcel service provider is made by us and depends on current circumstances such as prices, reliability and delivery speed. We make every effort to offer you the best possible service. 

The following terms and conditions apply:

Domestic delivery (Austria) and neighbouring countries: all EU countries, Switzerland, Iceland, Norway, Australia and New Zealand, USA, Canada.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Austria): 

Parcel shipping by a parcel service provider:
6,98 ¤ flat rate per order.
From an order value of 165,00 ¤ we deliver free of shipping costs (postal shipping).

Express Europe:
49,98 ¤ flat rate per order.
Delivery time 1 - 2 business days.

Deliveries to foreign countries:

Parcel shipping by a parcel service provider:
all EU countries, Switzerland, Iceland, Norway 6,98 ¤.
USA, Canada, Australia and New Zealand 19,98 ¤
From an order value of 165,00 ¤ we deliver free of shipping costs (postal shipping).

all EU countries 49,98 ¤
Switzerland, Iceland, Norway 49,98 ¤
Australia and New Zealand 79,98 ¤
USA, Canada 79,98 ¤
Delivery time approx. 1 - 2 business days, to Australia and New Zealand approx. 3 - 4 business days, to the USA and Canada approx. 2 - 3 business days.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Austria) within 2 - 4 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options

-  Prepayment via transfer
-  Cash on delivery (plus COD charges 6,75 ¤)
-  Payment via credit card

Further details on payment


If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.